Internal Sales Executive (ISE)
Location: HampshireSalary: £16000.00 - £18000.00 -
Company: Channel Recruitment Solutions - Hampshire
Contact type: Permanent
Date posted: 02-02-2010
Exciting opportunities are available with our client. We have a number of ISE positions available for the right people. If you are keen to learn, wanting to join one of the UK's leading IT distributors and start your career progression, get in touch.
Set out below are the Key Responsibilities, this is not an exhaustive list, and within reason, additional task or duties may be requested still within the overall scope of the role - •Develop an excellent customer relationship through the provision of an outstanding quality service •Proactively maintain relationship with key personnel within the account ensuring the internal database is kept up to date •Ensure our client maintains service levels with accounts SLA’s, including Sales, Order Processing, Report Production & Distribution, Customer Service, Returns, and Queries •Where appropriate, work with Field Sales Executive to maintain and improve any Service Level Agreements •Preparation and monthly review of account action plans to protect current business whilst looking for growth opportunities •Provide and sell product information, pricing, special offers and promotions and be able to negotiate them •Promote and maintain a profitable product mix to enhance FEM, and SAM •Maximise the profitability of accounts •Promote and sell our clients e-business services •Work with vendors to find new opportunities within accounts •Give accurate information and produce efficient administration of orders to customers on request •Review customer price and freight banding on a quarterly basis•Customer Focus – Listens to customers, identifying, meeting and anticipating their needs. •Initiative – Exhibits willingness to take the lead, Create new ideas, Is assertive •Interpersonal Skills - Builds solid, effective working relationships with others with a team environment •Self Management – Adapts readily to change in routine, Works effectively in pressured situations, Requires minimal supervision, Comfortable in a fast paced environment, Maintains a positive attitude Results Oriented, Good Influencer •Sales Skills - Proven sales track record, Problem solving and negotiation skills, Analytical and numerate
Ref: J4E479
Contact: Emma Sweet
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